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Many of our batteries are built to order in our factory in Grand Forks, ND. Typical lead time is 1-3 days.
Batteries ship UPS Ground + Tracking for domestic shipping. Typical freight time is 5-7 days. You will receive a tracking number when your battery ships.
FedEx, USPS, or DHL is used for international shipping depending on the product and country. To calculate exact shipping rates please go to checkout and enter your order and shipping address.
The shipping price will be displayed BEFORE you purchase your order.
For Canadian customers, additional customs fees based on the value of the product is included in the shipping price.
Please mail your package in a traceable method to the address below. Include a note with your name, your order number and describing your situation and/or request.
Technical Support Team
920 S. Holgate St. #106
Seattle, WA 98134
We stand behind the quality of our products:
Typically return shipping is in the $15-$20 range, depending on vendor. We recommend UPS ground for the most competitive rates. You can ship through UPS at a UPS store, or local shipping agent. Before returning a battery please contact firstname.lastname@example.org for the return address, and additional help.
If you are unsatisfied for any reason with one of our batteries you can return it for a refund up to 30 days after purchase.
For all returns, DOT and FAA regulations require that lithium batteries ship via sturdy, specially-marked boxes with static-free wrapping. All battery returns must be shipped in UN-spec boxes and packaged according to federal regulations. Packaging is available from your local UPS Store or Fedex/Kinkos store. You can also purchase a lithium battery shipping kit by contacting our technical support team at 1-800-805-9053 x 2
Half the weight and twice the power. Learn more about the magic of Dakota Lithium.Our Batteries
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All of our batteries are backed up by a 30 day money back guarantee and 1 year extended warranty.Warranty/Returns
100% US Based Support. Send us a note here, or call 1-855-743-3279