Most in-stock orders are prepared for shipment within 1–3 business days, excluding weekends and holidays. Processing times may be longer during periods of high demand.

Delivery times vary based on your location, product, and shipping method. Once your order ships, you will receive tracking information by email. Some shipments may require a signature upon delivery.

Once an order has shipped, changes to the delivery address may not be possible.

Shipping charges are calculated at checkout based on your order and delivery destination.

Additional charges or special arrangements may apply for Alaska, Hawaii, freight shipments, and other destinations requiring special handling. Expedited shipping may be available for certain orders at an additional cost.

New, unused products in their original packaging may be returned within 30 days of the original invoice date with no restocking fee.

Eligible returns between 30 and 60 days from the original invoice date are subject to a 30% restocking fee. Returns are not accepted after 60 days, and used products or products without their original packaging are not eligible for return.

All returns require prior authorization and a Return Merchandise Authorization (RMA). Customers are responsible for return shipping costs unless otherwise authorized. Any applicable shipping costs and restocking fees will be deducted from the refund.

Products purchased through a dealer, distributor, marketplace, or other third-party seller must be returned through the original seller.

All returns require a Return Merchandise Authorization (RMA) before shipment.

Lithium batteries are regulated for transportation and may require specific packaging or shipping methods. Please keep your original packaging and contact our support team for return instructions before shipping a battery back to us.

Depending on the battery size or quantity, a palletized return may be required.

International shipping may be available to select destinations through a U.S.-based freight forwarder.

Customers are responsible for applicable freight charges, duties, taxes, brokerage fees, and other costs associated with international shipping, including potential return or warranty shipping costs.

Please contact our support team before placing an international order so we can confirm available shipping options for your destination.