FAQ / Warranty & Returns / How do I start a warranty claim?

How do I start a warranty claim?

September 15, 2026 | MadiC

Contact Dakota Lithium Customer Support before returning or shipping any product.

Our support team may request proof of purchase, product information, photos or video, installation and charging information, or other diagnostic information to help determine the cause of the issue.

Please do not ship a product to Dakota Lithium without prior return authorization and shipping instructions. Customers are generally responsible for inbound shipping when a physical return is required.

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