• For all returns or warranty claims contact support@dakotalithium.com or 1 800 805 9053 x 2.
• 30-day money back guarantee. Returns of undamaged batteries may be issued full refunds less a 5% restocking fee.
• Warranty only applies to original owner (non-transferable).
• 1-year standard warranty on all batteries.
• Warranties can be used for an exchange of a component only once.
• Customer pays return shipping on returns or warrantied component inspections. Please note some battery returns may require special documentation and packaging, and these instances will encounter extra fees. This is in order to correctly comply with lithium battery shipping regulations. For all return shipping we recommend using a local shipping service like FedEx office or the UPS Store.
• If you have a quality issue with a product please contact support to help diagnose the problem. If a product does not meet our high quality standards, then we will issue you a replacement component or fix the original at no additional cost. Replacement components will only be sent after we have received your returned component and finished an inspection to determine the cause of any problems. Dakota Lithium is not responsible for return shipping.
• Do-It-Yourself modifications or damage due to gross negligence or abuse are not covered by the warranty.

Return Address:

Please mail your package in a traceable method to the address below. Include a note with your name, your order number and describing your situation and/or request.

Dakota Lithium
Technical Support Team
920 S. Holgate St. #106
Seattle, WA 98134
USA

We stand behind the quality of our products:

• 30 day money back guarantee on all orders. Returns of undamaged batteries may be issued a full refund less a 5% restocking fee. Return shipping method and costs are the responsibility of the customer.
• Lifetime technical support. Reach out to support@dakotalithium.com or 1 800 805 9053 x 2 for help from our team of experts.
• 1 year extensive warranty on all batteries. See warranty & return policy for details.

Please refer to our contact page for return instructions.

If you are unsatisfied for any reason with one of our batteries you can return it for a refund up to 30 days after purchase.

For all returns, DOT and FAA regulations require that lithium batteries ship via sturdy, specially-marked boxes with static-free wrapping. All battery returns must be shipped in UN-spec boxes and packaged according to federal regulations. Packaging is available from your local UPS Store or Fedex/Kinkos store. You can also purchase a lithium battery shipping kit by contacting our technical support team at 1-800-805-9053 x 2