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Free shipping for all batteries to the lower 48 US States and Canada.
Batteries ship UPS Ground + Tracking for domestic shipping. Typical freight time is 5-8 days. You will receive a tracking number when your battery ships.
The USPS does not allow for batteries to be shipped to Post Office boxes (PO Box). For shipping address please use a street address.
FedEx, USPS, or DHL is used for international shipping and for Hawaii & Alaska shipments, depending on the product and country. To calculate exact shipping rates please go to checkout and enter your order and shipping address.
Free shipping for Canadian customers on most products. Select items that are out of stock in Canada, but in stock in the US may charge additional shipping and customs fees, including duty and GST based on the value of the product.
In the unlikely event you are having an issue with one of our batteries we have developed a straight forward warranty & return policy:
Please mail your package in a traceable method to the address below. Include a note with your name, your order number and describing your situation and/or request.
Technical Support Team
225 South Lucile St.
Seattle, WA 98108
We stand behind the quality of our products:
Return shipping depends on what is being shipped and the logistics provider. Before returning a battery please contact firstname.lastname@example.org for the return address for help.
If you are unsatisfied for any reason with one of our batteries you can return it for a refund, less a 5% restocking fee, up to 30 days after shipping date.
For all returns, DOT and FAA regulations require that lithium batteries ship via sturdy, specially-marked boxes with static-free wrapping. All battery returns must be shipped in UN-spec boxes and packaged according to federal regulations. Packaging is available from your local UPS Store or Fedex/Kinkos store.
Half the weight and twice the power. Experience the Dakota Lithium difference.Our Batteries
Simple payment. Simple Delivery.Payment & Delivery
Read more about terms & conditions.Terms and Conditions
All of our batteries are backed up by a 30 day money back guarantee and 11 year warranty.Warranty/Returns
100% US Based Support. For best service and quick resolution to your issues or questions, please use this contact form below. Our sales team can also be reached at 1-855-743-3279.
Our business hours are Monday through Friday, 9 AM to 4 PM Pacific Time.